The insurance industry is historically document intensive and compliance centric digitally transforms and automates workflows. Insurance companies have always been found with dealing with tremendous volumes of documents including claims, payments, faxes, print streams, photographs, emails/customer correspondence, policies, appeals, applications, membership enrollments, and much more. Every insurance company faces a myriad of file formats that must be managed including XML, JSON, Acord files.
BSC has a variety of content management services solutions (ECM) that help capture documents, convert them digitally, and route them through a process that is compliant and auditable. Health Insurance, Property Causality, and Life Insurance have unique workflows that the BSC team can assist in automating. Our solution offerings are all well known for delivering productivity that has significant positive impact on costs and customer satisfaction.
Quotes, policy forms, and statements can easily be shared compliantly with collaboration tools. This means that everyone involved in the claim can access the information they need exactly when they need it including: examiners, adjusters, re-insurers, brokers, lawyers, and insured.
Solutions for the Insurance Marketplace: