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Content Management

Enterprise Content Management | Business Systems & Consultants

Customized Tools and Services Tailored to Fit Your Needs

Business Systems & Consultants, Inc. (BSC) boasts a portfolio of various Enterprise Content Management (ECM) software that can effectively implement the proper document and content management system for your organization.

But what is enterprise content management? According to AIIM (Association for Information and Image Management), “ECM is the technology used to Capture, Manage, Store, Preserve and Deliver content and documents related to organizational processes.”
Enterprise Content Management or ECM for short, can:

  • Enhance the quality of decisions
  • Increase customer service levels
  • Improve employee productivity
  • Easily access documents

ECM solutions can streamline the content management of your organization, allowing your workforce to perform more efficiently and effectively.

Capture and Access

ECM not only captures the image, but the data contained in the documents. Through OCR, you can configure the system to only extract the information needed. ECM also eliminates the need for manual entry and makes information easily accessible wherever needed. Enterprise Content Management applications improve the operation of any organization by connecting users with the information they need. Whether it be from desktop, laptop, or smart phone, information is available right at your fingertips.

Customized for Your Needs

BSC is “software neutral” which means we have no contract or agreement that allows us to only offer certain types of software or products. Because of this, we can construct the optimal document management system for your organization’s needs. Does your organization need to improve customer service with more rapid document retrieval? Does your staff need to increase productivity? With a variety of implementation methods and a vast portfolio of software, we guarantee to fulfill those needs and more.

Data Collection with OCR

OCR (Optical Character Recognition) is a system that provides a full alphanumeric recognition of printed or handwritten characters at electronic speed by simply scanning the document. Documents containing character images can be scanned then interpreted by a recognition engine that turns images of handwritten or printed characters into ASCII data (machine-readable characters). Therefore, OCR allows users to quickly automate data capture from documents and eliminate manual keystrokes. Your organization’s new system also allows for a full text and PDF like search when information needs to be retrieved.
OCR technology provides complete form processing and document capture solutions. Usually, OCR uses a modular architecture that is open, scalable, programmable, and sometimes workflow controlled. It includes forms definition, scanning, image pre-processing, and recognition capabilities.

Data Management & Business Intelligence

One of the primary reasons that data is collected from documents with OCR is to create databases that can be queried in order to manage business processes and to view potential business outcomes. This database can also be used to perform full text and PDF like searches when information is needed. BI, or Business Intelligence, provides historical, current, and predictive views of business operations.

Common functions of BI technologies are reporting, online analytical processing, analytics, data mining, business performance management, benchmarking, text mining, and predictive analytics. BSC has built a data warehouse application that connects disparate data so that unrealized associations of data can be used to improve operations and profitability.

Security

Every precaution is taken in securing your organization’s sensitive information. Information is protected by granting access to only authorized users such as employees, auditors, customers, and suppliers. These authorized users may only see documents they have been pre authorized to view. To further ensure the security of your information other safeguards are put into place; for example, permanent log records, accessible for years prove who viewed and/or modified documents. We take every precaution in protecting critical documents and information.
Making the switch to an online document management system can seem daunting, but here at BSC, we provide the skills, expertise and management tools needed to successfully implement a document and information management solution.

Tags: Document & Information Management